Over billing
<p>My husband took a cellphone contract out for 399/499 pm. Since day 1 we have received exorbitant bills. They've even tried to debit over R23k in one month and the sum isn't even being used!!! Tried to stop debit order repeatedly but no. They don't listen and don't care. I want this dealt with. Before I have to get the lawyers involved!! </p>
HI
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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keagan
Telkom Social Media Team
Best regards,
HI
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Good day Susan,
Please privately reply with your husbands ID number and affected number so we can further assist.
We sincerely apologize for the delay.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Susan,
Please privately reply with your husbands ID number and affected number so we can further assist.
We sincerely apologize for the delay.
Regards,
Busi
Telkom Social Media Team
Best regards,