1 reviews | Active since Apr 2017

25 Apr 2017, 11:35

Over billing

<p>Good Day </p> <p> </p> <p>I cancelled my telkom landline on 3 February 2017 by emailing the cancellation email to the email address supp**** by telkom 10210.</p> <p> </p> <p>Then i called telkom to confirm this action on the 23 February 2017 and was confirmed.</p> <p> </p> <p>Today i recieved a bill for R589 for a service i cancelled because i moved.</p> <p> </p> <p>Please help</p> <p> </p> <p>Regards </p> <p>Mike</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply25 Apr 2017, 15:39
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,