CJ
CLINTON J

1 reviews | Active since Apr 2011

08 Mar 2016, 09:23

Over billing

Dear Telkom,<br> <br> I understand that you are incapable of running a company fairly but please stop *****ing my money. At the end of January I setup debit order only to receive an SMS mid Feb saying my line is being suspended. I then have to manually pay my outstanding bill immediately so that i can operate my home business and now to find that this amount was debited again yesterday??? I honestly have lost count at how many reports I have written about Telkom!! Your company is pathetic and your staff are incapable of performing basic business functions. I demand my money that you have now double billed me to be refunded immediately! I will be seeking another internet provider because I cannot deal with your incompetence any longer.

0
Replies (1)
Telkom
Telkom's reply08 Mar 2016, 10:37
Official
Hello CJONKER101,

This response serves as confirmation that your query has been received.
Your reference number : SM210125
A consultant from our billing team will be in contact to assist with the query.

Regards
Telkom Social Media Team.

Best regards,