over billing
I am a telkom mobile custormer. I hv a contract wth thm n for the oast year hv been paying R189 on a top up contract. I specifically asked for the top up as i did nt want to pay any extra money on the contract by suprise. On the 31st of dec i get a deduction of R251 and when i went to the hemmingways branch to enquire about ths ws told oh you hv to pay for it but it wnt hapoen again. Tht does nt sit well with me
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Telkom's replyOfficial
08 Jan 2016, 09:17Hello nozipiwo***9,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184813
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184813
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Best regards,
Telkom's reply08 Jan 2016, 09:17
Official
Hello nozipiwo***9,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184813
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number: SM184813
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Best regards,