WA
Wayne A
1 reviews | Active since Dec 2015
01 Dec 2015, 10:07
over billed on expired contract
good day<br> <br> my contract expired at telkom and i was not informed that it would take another 30 days for the contract to be cancelled which resulted in me cancelling the contract mid month. the contract went from 269 pm to 719 pm for the same package . when asking to change t a cheaper package on the expired contract i was told to wait another 30 days. now i have 2months to pay the 719 pm bill as the 30 days lapses over into a new month<br> <br> this is the worst out of contract service i have ever experienced and i will make it my mission to inform and advice as much people as possible about their service
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Replies (1)Telkom's replyOfficial
01 Dec 2015, 12:30Hello Wayn1ac,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173261
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173261
Regards
Luleka
Telkom Social Media Team
Telkom's reply01 Dec 2015, 12:30
Official
Hello Wayn1ac,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173261
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173261
Regards
Luleka
Telkom Social Media Team
