Over billed after paying manually

Item: Telkom
Rating: 2
Author: Asanda S

I paid my account manually and sent proof of payment to billing address.<br> My debit order included the amount I have already paid manually.<br> <br> Why?

Helpful (0)

Replies (1)

Telkom's replyOfficial

31 Jan 2015, 12:04

Hello asanda_s,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM84671.

We apologise for any inconvenience caused.

Kind regards
Donico Williams
Telkom Social Media Team

Telkom's reply31 Jan 2015, 12:04

Official