OVER A MONTH WITH NO INTERNET
Our internet line died on the 21st of July. At first Telkom said its a fault in the area and they are working on it. A week later, they said there was never a fault in the area and we logged a fault. Since then I phoned almost daily to establish when a technician will be sent out. Firstly, you hold on for about 30min to 1 hour to get someone just to answer the phone. After that we have had plenty of the following answers \Hi
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Replies (1)Telkom's replyOfficial
21 Aug 2015, 08:47Hello ERNA22,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Telkom's reply21 Aug 2015, 08:47
Official
Hello ERNA22,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
