over a month to resolve a cable fault...still waiting

<p>Over a month ago the phone and adsl lines went down. A fault was logged and a tech came out to fix. He proceeded to fix the fault not realising that the cable providing service to my house was an underground cable from the front of the house and not and already ****** aerial cable at the back. After he made a whole new connection from the WRONG side he realised his mistake but instead of rectifying it said it was too late in the day and should the new cable be ****** in the future they will use the correct cable then. Ridiculous attitude as now i am paying R399 pm for an 8mb adsl line but only getting a 1mb speed( the tech didnt think that through obviously). More techs arrived a few days later after another call from me to rectify and that same day the lines went completely dead and 3 weeks on i have no Phone line or ADSL at home. I still have to pay my monthly fee to MWEB for service i dont have due to Telkoms incompetance and lazy attitude. Will they refund me that? or is that just a loss to me along with all the business I am losing as production has been minimised for both businesses i have?</p> <p>Truly shocking service from a company claiming to be the leader in the industry.</p>