1 reviews | Active since Oct 2012
Over a Month now without telephone Service
<p>I reported our land line out of order with the Telkom call centre on 27 November 2016 ***. I also did followup calls to the call centre because there is just no progress to resolve this matter. I dont know who to call or talk to anymore because I have hit a dead end. We are now going into year 2017 still nothing from Telkom. I am seriosly looking at getting another service provider for our land line. Telkom customer service is non existent its a real shame that they are the monopoly when it comes to land lines as I have had enough and I want nothing to do with Telkom. I am already using a different sevice provder for my internet and whish to eliminate Telkom completely so that I do not have to deal with this poor service anymore. I wonder how Telkom makes money with such poor service are you seriously running a business? I hope you not expecting us to pay for a monthly service charge when we did not have service for a full month</p>
Moenieb it has been one week now since your response and I have heard nothing from your company Telkom. Sies I am disgusted with your service. Why lie and say the fault has been escalated? Meanwhile a week after your so called escalations I'm still waiting and sitting without a working line and you are doing nothing about it. There has been nothing, no update, niks, ***** your company does not even have the common courtesy to send an sms to let us know about the progress in this regard. I reported this fault on 27 November 2016 and I do not even know what is happening there is no information what so ever. Telkom you are so uselless and honestly you and your staff are such a waste of time and energy and I am so sick and tired of wasting my airtime and data on you.
Moenieb it has been one week now since your response and I have heard nothing from your company Telkom. Sies I am disgusted with your service. Why lie and say the fault has been escalated? Meanwhile a week after your so called escalations I'm still waiting and sitting without a working line and you are doing nothing about it. There has been nothing, no update, niks, ***** your company does not even have the common courtesy to send an sms to let us know about the progress in this regard. I reported this fault on 27 November 2016 and I do not even know what is happening there is no information what so ever. Telkom you are so uselless and honestly you and your staff are such a waste of time and energy and I am so sick and tired of wasting my airtime and data on you.