Over a month and still waiting for my landline to be moved!!!

<p>I moved house on the 2nd of March and advised Telkom sales department that I need my landline moved. They told me that they will send a tech out on the 15th. Fair enough (I understand these guys have a huge workload). The tech left and left a fault request with the "cabling dept" saying that there is a fault underground/with the exchange or something to that effect. I kept calling and all I got was it's still with the cabling dept and they cannot give me a turn around time. "They can't say"</p> <p> </p> <p>My sad story (because everyone has one)....</p> <p>I've told Telkom sales that this is a matter of urgency as I am a 2nd year distance learning college student and having no internet is causing me to fall behind. I have no car so getting to and from an internet cafe is a no go. I've even went as far as posting my complaint on Facebook on Sunday and I was asked to inbox my details, which I did. But I still have not received any feedback!!?</p> <p> </p> <p>I am in distress because researching on my smart phone isn't working out for me. I NEED URGENT HELP PLEASE!!! </p>