OVER A MONTH AND STILL NO REPLACEMENT OF DAMAGED TELEPHONE CABLE

ROAD WORKS CONTRACTORS DAMAGED THE TELEPHONE CABLE ON THE 24th APRIL 2018. I REPORTED IT TO TELKOM REF NO:52CTZ240418 AS THIS IS A BUSINESS LINE. I HAVE NO TELEPHONE, FAX OR INTERNET. I HAVE CONTACTED TELKOM DAILY AND HAVE RECEIVED NOTHING BUT A "RUN AROUND" FROM THEM. FIRST THEY WERE INVESTIGATING THE PROBLEM, THEN THEY WERE WAITING FOR THE CABLE MANAGER TO AUTHORISE THE REPAIR AND NOW THEY ARE APPARENTLY WAITING FOR A CABLE. IT IS NOW THE 21st MAY AND NO REPAIRS HAVE BEEN DONE. THERE ARE MANY BUSINESSES IN THIS AREA WHO HAVE BEEN AFFECTED BY THE CABLE PROBLEM. I FEEL THAT TELKOM SHOULD HAVE PRIORITISED THIS AS URGENT AS WE ARE LOOSING A LOT OF INCOME DAILY, BUT ALL I AM GETTING FROM TELKOM IS THE BRUSH OFF. NO AT ALL IMPRESSED WITH TELKOM SERVICE AND I AM LOOKING FOR ALTERNATIVES.