LD
Lui D

1 reviews | Active since Jun 2013

13 Mar 2017, 13:17

over 3 months to replace one cable

<p>I havent had an internet connection for over 3 months yet telkom continues to bill us and a dispute cant be made until the line is fixed. I dunno whats taking telkom 3 months to get an ADSL line active again. I have been calling daily with no success, I don't know whether I should cry or scream or laugh because I've waited this log for incompitent people. I'm officially DONE with telkom! I hope telkom burns to the ground and have real professionals take over. They have no regard for their customers.</p>

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Replies (4)
LD
Lui D's update14 Mar 2017, 12:27
Reviewer Update

Hi Garreth, I have already called and cancelled this morning and moved to another ISP. but should you guys fix the ADSL cable problem I will return, I just cannot be left with no internet for all this time while I am being billed. The affected number is ********** 103 and it aslo affects my neighbour and everyone else using that exchange.

LD
Lui D's update15 Mar 2017, 15:34
Reviewer Update

Not sure how you send a private message here

LD
Lui D's update18 Mar 2017, 11:30
Reviewer Update

This is the pathetic service I was reffering to. Not only do you stop responding like the rest of your organisation, but I again for the 13th time recieved a message saying that the line has been restored and guess what, its still not working just like all the idiots at telkom, this is a whole new level of "I dont give a f*#k!" Not only that, I have been billed for 3 months for a service I cannot use and trying to get the money back from telkom is just as effective as telling a wall to move. I cant believe people pay for this bull ****. Telkom please get fu#*ed!

LD
Lui D's update06 Apr 2017, 15:34
Reviewer Update

Its people like you (Gareth & Yazied) That needs to lose their jobs!