AB
Andy B

1 reviews | Active since Mar 2011

18 Sept 2015, 09:09

Over 2 weeks to repair a Business Line

- Faulty business line was reported on 2nd September 2015 (Reference 366CRZ020915) ... We are still waiting for some sort of action!<br> - This line goes faulty on a regular basis and we are used to slow service delivery from Telkom, but over 2 weeks without any action is just unacceptable.<br> - We are a small home-based business and it would be impossible to quantify how much business we have lost and how many customers we have alienated due to Telkoms' incompetence. But, what do they care? ...They are just yet another of the arrogant, monopolistic parastatals we all know and love in this country.<br> -Hopefully we will get some action this weekend as it is common knowledge that Telkom technicians \save up"fault responses in order to claim their generous overtime remuneration!<br> -Don't bother phoning me Telkom... I'm not interested in hearing your Bu@#$t! ....Just sort our problem out!"""

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Replies (1)
Telkom
Telkom's reply18 Sept 2015, 10:02
Official
Hello apapop,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM146927

Regards
Luleka
Telkom Social Media Team