1 reviews | Active since Jul 2011
<p>Dear Telkom.</p> <p> </p> <p>I'm not normally one to complain, but when you have waited nearly 2 months for something that shouldn't take more than a week, then it is open season.</p> <p> </p> <p>First off, I logged my order for VDSL on your website. Week and a half later, I phoned to find out what the status of the order is, to be told there is no order in the system. Fine, logged the order with the kind lady on the phone. Another 2 weeks go by and eventually get a technician out. </p> <p> </p> <p>Technician tells me that the current wiring in the house is terrible and leaves me the cable to place the wire where I want the box myself. Fine and well, anything to just get the order done. I then get told that apparently there is something wrong with the exchange and it has been logged with the cable team. </p> <p> </p> <p>So now another 3 weeks have passed without anyone being able to tell me what is going on. So it is clear that you aren't capable of the delivering the service and I'm literally only going to wait another week after which I'm cancelling the order and looking for another option.</p> <p> </p>
Hi VegOtter,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi VegOtter,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.