Outstanding service from Precious

During the month of June I received call from SellDirect telling me that, I am due for an upgrade of which I took. Phones were delivered and a coouple of days later I received a rediculars bill from Telkom, I queried it with both Telkom and SellDirect and I was from pillar to post. I spoke to Lungelwa Gumede from Telkom on the 6th of July who refered back to SellDirect to fix the billing issues. After speaking to whole lot of uselss people form SellDirect which among others were Jayme, Wendy I was still not able to get help.

Today the 12th of July I decided to call Telkom cancellation department to try and cancel the contract that was not properly concluded and I was so fortunate to get hold of Precious Mnguni form Telkom who was so professional in handling this billing crises. within a an hour and a half, my query of two weeks was resolved. Thank you so much Precious, you are a star. God bless you