OUTSTANDING SERVICE

My wifi went down yesterday and I reported it at my local Telkom branch - the gentleman at the KeyWest branch took my number and checked to see whether I’d been contacted, when I hadn’t, he contacted the technical Dept again and I was contacted. After battling, the lady who assisted me couldn’t solve the problem and as it was late, she sent an email to a colleague to contact me today, which he did and with his assistance, my wifi is back up. The lady who assisted me last night also phoned to check that I’d been helped. Telkom, your customer service is excellent and in all the years that I’ve dealt with you, I’ve had nothing but good service - the other communication providers could learn from your example. Thank you