LS
Lwakhe S

1 reviews | Active since Oct 2013

19 Mar 2016, 07:21

OUTSTANDING SERVICE

Telkom used to have a reputation of bad service. NOT ANYMORE!!!! The response is so efficient and so fast, and they are so professional. What happened was that a couple of technicians came to my place to look at the fault on my new installed line, well let me just say they were a few bad apples as they refused to look at my fault and cited a pending new convert order being the reason. I called Telkom, and the lady who i unfortunately forgot her name made sure that she got to the bottom of that, taking my story as a detective. When i got home i find my internet connected. All i can say is that the Leopard does indeed change it's spots. Thank you Telkom.

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Replies (1)
Telkom
Telkom's reply19 Mar 2016, 08:49
Official
Hello sthiza,

Thank you for taking the time give us a feedback on the positive experience you had with Telkom
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us, please contact us via Email: ***.

Regards
Telkom Social Media Team

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