JM
Johan M

1 reviews | Active since Oct 2009

02 Nov 2015, 12:59

Outstanding Service

My ADSL line suddenly dropped completely about a week ago.<br> <br> I called Telkom and logged a ticket the Friday afternoon, expecting them to come and fix the problem in the next week or two.<br> <br> The next morning at about 10, a Telkom vehicle stopped at my place, asking if they can quickly come and test the line. They already fixed it at the exchange and the line was working again.<br> <br> Thanks for the extremely professional response and service.<br> <br> Now I just wish you can install FTTH in the area. :)

0
Replies (1)
Telkom
Telkom's reply02 Nov 2015, 13:04
Official
Hello corvitech,

Thank you for making contact with us

Thank you for taking the time to provide us feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Have a great day!

Kind Regards
Zulfah
Telkom Social Media Team