AM
Alwyn M

1 reviews | Active since May 2015

16 May 2015, 15:18

Outstanding Service

I taking a moment here to congratulate one of your employees at your telkom molbile branch in the midlands mall. Who went the extra mile for a customer its a service like this that encourage a customer to came back again. She realised the frustration of her customer having to keep coming back due to out of stock issue on a deal. She however assisted the me with another selection and resolved it with in the day. Even though they were out of stock on the modem which wasn't a issue as she assured me they will have stock of it with in that week. I was more interested in getting the laptop so I could start using it for my studies. In short I was able to get the laptop with to collect the modem later. Thanks to you employee putting the costomer needs first.

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Replies (1)
Telkom
Telkom's reply16 May 2015, 17:01
Official
Hello ajsmcal,

Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Igsaan Damon
Telkom Social Media Team