Outstanding Issue and No service

Hi,<br> <br> i reported a intermitted issue on 29-Jan 2015, where by my line kept on dropping every 1-2 hours and takes roughly 30-60 seconds to reconnect. On 5-Feb I was contacted by technical agent that he standing at my house roughly @ 13:00. I explained that I am working and cant pitch up. He then asked if some-one would be available on 6-Feb. we then agreed that the will be there on 6-Feb, @ 09:00, i then took the morning off and at 12:00 no one pitched.<br> <br> On the following Tuesday, 10-Feb, i woke up and found that my connection was dead land line also, i phoned technical support and was explained that a call has been logged due to the fact that cables have been ******, and the ****** cables need to fixed and replaced. The following Monday, 16-Feb, i followed up and found that the cables and outage have been repaired. i arrived home and found my connection and landline still dead. The following day 17-Feb phoned technical support and was told that they will escalate to area Manager for the technician to fix. on 20-Feb i followed up no resolution, today is 2 weeks followed up no resolution.<br> <br> when will it be fixed 2 weeks no connection, I wont pay a full account end of Month.