Outright bad service post deduction.

When ordering a phone they check if there is stock available right? So basically once your application is processed they should put one aside until everything is either confirmed or you application is denied. Delivery in 5 to 7 working days from date of first successful debit from my account? Not a chance. <br> <br> They come back with the first excuse that they have a back-log, thats my problem now right?<br> Second excuse is that my device is now out of stock and they will have stock \soon". When I call to enquire"