1 reviews | Active since May 2017

18 May 2017, 17:36

Outrageously poor service

<p>I found out that I was to be credited a certain amount by telkom a month ago and have been in constent contact with them in regards with the refund. After continuosly being promised that the amount would be in my bank account within 48 hours, I get told that is was put into my telkom mobile account, an account which I had cancelled November 2016. It is a sum of money a person cannot just throw away like that. Telkom's service is worse than any review that I can possible give them. This action by telkom is nothing short of day light ******* and they, as a company, are no better off than common *******. I do not trust them and would advise all those who read this to take your money else where.</p>

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Replies (1)
Telkom
Telkom's reply19 May 2017, 14:13
Official

Hi Gareth ,

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***4

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,