OUTRAGEOUSLY DISGUSTING AND FRUSTRATING SERVICE FROM TELKOM.

I recently took a Data Contract with Telkom and i have had to the most outrageous and unprofessional experience.

Initiated contract : 30 July 2018 Sim card delivered : 7th August Request for porting : 8th August Went into store : 8th August Received SMS for port in pin : 8th August 2018 Received SMS saying Vodacom has ported number : 8th August 2018

CURRENTLY THE 24TH OF AUGUST : STILL AWAITING PORTING.

Their Policy stipulates 24hours , although they have dismally failed to adhere to this.

Their employees at the customer center are unaware of the waiting period. First, i was inadequately informed that porting can be done via the call center. Then I was told to wait 24 hours when i visited the store. I was then told 48 hours the following day and then 72 hours.

It has been 10+ working days. NOTHING HAS BEEN DONE YET.

All staff memebers are extremely unhelpful.

I even emailed one of their Managers yesterday and disgustingly, i didn't even get a response.

This is extremely infuriating and service is PATHETIC.