OUTRAGEOUS SERVICE!
<p>Been trying to cancel the account for a cell number for the past 3 months! I've spoken to more that 5 different operators in the call center over the past 3 months, and have submitted the cancelation documents twice. I was also told that the cancelation was escalated twice! RIDICULOUS! How hard is it to cancel a simple account!!!!!!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi Nathan,
Kindly note that your cancellation order was successful and your number is on prepaid.
Regards
Maggie
Social Media
Best regards,
Hi Nathan,
Kindly note that your cancellation order was successful and your number is on prepaid.
Regards
Maggie
Social Media
Best regards,