Outrageous R 23000 telkom invoice!

I took Out a contract at Telkom Express the Glen. The consultant made a number of errors which resulted in the Credit bureau informing Telkom to suspend my services. This has happened twice this month, inconveniencing me GREATLY. APPARENTLY I owe Telkom R23 000 at the end of this month and when I called to find out the progress of this case i was informed that it has not been assigned to anyone. This was on the 17th of may 2019 after I logged the complaint on the 8th Of may. I am writing this review while connected to someone’s wifi because I don’t have access to my own. I am sick of the poor attitude and service of Telkom. This is pathetic and I need this matter resolved before I am blacklisted due to the incompetence of one individual.