Outrageous Penalties & Suspension for ONE Day Late Payment!

I am absolutely furious with Telkom! After being a loyal customer for over 10 years, this is how I’m treated?

Because Netstar wrongfully debited my account, I was late with my Telkom payment by ONE day. I settled the full payment on 2nd September. Despite this, today I suddenly receive an SMS saying my account is suspended. When I called, I was told I apparently owed R4,40 something I was completely unaware of until TODAY.

And to make matters worse, I now see I’ve been slapped with a ridiculous R202 “late fee” for being one day late. ONE day! How is this fair? How do you justify penalizing loyal customers this way?

This is beyond unacceptable. I demand Telkom reverse this outrageous penalty immediately.