AS
Abraham S

1 reviews | Active since Oct 2015

19 Oct 2015, 20:19

Outrageous BIS Throttling

I have been with 8ta for a while now, and I remember when they throttled me after 5gb of usage per month. Now I'm getting throttled for browsing alone, I'm hardly downloading anything!!! Its like they throttle you after using 500mb per month. And the throttled speeds are so bad that some websites won't even open. This is getting ridiculous!!!

0
Replies (1)
Telkom
Telkom's reply19 Oct 2015, 20:49
Official
Hello nighthawkcxv,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM158680.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media