OUT OF STOCK - WAREHOUSE PROBLEM

I app**** and was approved for the Telkom/8ta Dell laptop data deal. Since then I still have not received the laptop. I phone at least 2 times a week and all I get is that they don't have stock of the Dell and that there is a warehouse problem. I have asked that the matter be escalated and the reply was that the stock manager is working on it. In the meantime I was told to call the customer service centre on 10213. That number just rings or rather, places me on hold for the next available person, but normally after 30 minutes I just give up. I have called the other number 081 180 only to be transfered to 10213, and surprise, no one answers.<br> I also have a cellphone contract and a tablet contract with Telkom and am really considering just moving everything to another service provider. In this case I cannot really complain about Telkom service, because there just isn't ANY!