TM
Thatha M

1 reviews | Active since Jun 2015

07 Mar 2016, 21:47

Out of stock for weeks???Very dissapointing!!!!

I app**** for a contract over 3 weeks ago, it was approved after 2 days and I have been waiting for a call to come and collect the my device for almost a month. Each time I go to check I am told that stock hasn't been delivered and lately they have been saying there is a problem at the warehouse.<br> And nobody actually cares enough to give me a courtesy call and explain this to me. I am only told that there is a problem with stock at the warehouse and they will call when it has been delivered. So in other words Telkom expects me to Shut up and wait to be contacted when they feel like it!!<br> <br> I think this is absolutely appalling!! Especially for a large organization like Telkom. You offer all of these wonderful deals in catalogues and yet there is no stock to back up your offers? So it's all talk and no action. How do you guys think and do business? The stock issue should have been communicated with me on the 1st day I walked in, because I would've decided to go elsewhere. But instead you are frustrating me with all of these half hearted responses which make me feel like I'm a nuisance for even coming to check if my Tablet has arrived yet.<br> #Veryunhappy #Nojoy :(

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Replies (1)
Telkom
Telkom's reply07 Mar 2016, 22:25
Official
Hello Thatha01,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is: SM209919

Regards
Telkom Social Media Team