1 reviews | Active since Feb 2016
Out of stock and not transparent about it.
Went for an upgrade as one of my contracts was due, the man behind the counter acknowledged and he helped me fill in all the documentations. Whilst completing the documents the gentlemen asked what handset i would prefer? I indicate the Samsung S6. <br> <br> I then handed the proof of residents in to the man with all the necessary documents and the man said thank you, let me go check in the back if we have stock, after disappearing for a few minutes he came back and responded, Sorry sir we out of stock of the S 6, my response was no problem when you going to get stock, hes response is i will phone you. which immediately arose my suspicion. <br> <br> As soon as i got home i said to my wife something is not right here and I decided to phone the branch to enquire. The response i got was shocking, indicating that they might only receive stock by end of February, but they cant promise. On the 10/2/2016 i phoned opted to change to any available handset that is on the same standard only to receive a response that they have no stock of any phones . Except the S6 edge plus that is at 599 pm. I feel this is ridiculous and dishonest. I am in good mind of canceling all 3 my contracts at 1300 pm
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Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
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Regards
Keagan
Telkom Social Media Team
