Out of stock and made to visit 4 Telkom branches

I am absolutely appalled this is the second major problem and complaint I currently have with Telkom. My cellphone was ****** week ago and being a working professional I cannot be without a cellphone. I went into the Rosebank Telkom on Saturday the 21/03/2015. Waited in the queue for an hour and was advised that they had no stock of iphone6 and that Telkom Sandton mall, Cresta mall or fourways would have. I then proceeded to Sandton mall where they told me they could not assist me because they were a franchise and not a Telkom direct branch. On Sunday I proceeded to Cresta mall, where I again had to wait in a queue for an hour. I was abruptly advised that there was a shortage of the iphone6. I went back to Telkom Rosebank, they advised me to fill out the contract and that they would receive their deliveries on Thursday 26/03/2015, and that I would get my phone then. After forwarding all documents to Raymond at the Rosbank branch he didn't once respond even after I emailed him 3 times. Went in on Monday and Tuesday to find he had not even submitted the contract, which he did then. On Thursday was advised very rudely by Rosebank staff that I had to wait another 7days. DISGUSTING!!!