1 reviews | Active since Jul 2015
Out of stock
<p>I have been trying to get a hold of someone at telkom to please help me but to no avail. My contract has been up for renewal since last year and I've come into the store to apply and app**** on line and no one has contacted me.</p> <p>I've gone into the Pavilion branch numerous times and was told to visit another branch as they had no stock. I was told stock would be arriving with two weeks and left my details and no one has ever called me back. This was over two months ago.</p> <p>I fail to understand why this contract is still be advertised with the phrase "while stocks last" where there was no stock to begin with. This is definitely false advertising.</p> <p>I also visited the Westwood branch and the consultant advised me to visit a different branch.</p> <p>On 25 February 2017 I visited the Pavilion store one last time and the consultant took down my number and said someone would call me back within two minutes. A consultant called me and advised that she was unable to assist me and that I was to speak with the store manager. I asked for the manager and was told she wouldn't be coming in for the day and that I was to speak to the consultant.</p> <p>The consultant was rude, disrespectful and did not help me in any way. I explained to him my dilemma and he told me he couldn't help and that there were no managers and I was to come in again. I explained that I had been coming in for four months and said I'm tired of not being helped. He explicitly ignored me and said "what do you want me to do?"</p> <p>I again asked for the manager and he told me that it's my fault because I chose to come on a Saturday when there are no managers and I must come in on a weekday as he can't help me and no consultant can help me.</p> <p>The consultant was extremely rude to my brother and myself and refused to assist me. I have been trying to upgrade for months and have been getting no where from telkom.</p> <p>My details were given to the manager previously and no one called me. I asked to please be copied in today's email sent to her but I was told those are internal processes and that information cannot be given to me.</p> <p>I have left messages on the forum as well and no response. Please someone contact me immediately.</p> <p>Thank you</p>
