Out of patience, money and hope

<p>Dear Telkom. Please advise what to do. I am out of patience and literally the only option left for me, is to cancel my contract. Our wifi has been down since 1 March. 17 days later, countless hours on the phone, 5 technicians later and it was finally fixed two days ago. It was fixed for 4 hours. Now it is incredibly intermittent, crashing more often than not, and sometimes not a single light on the modem flashes. The modem is not an issue - we tested it elsewhere. Also, it would be really swell if you could let us know when a technician will be dispatched instead of a random guy just pitching up at really odd hours and then I have to cancel plans so I can wait around all day while someone tries to fix the issue. I honestly am incredibly frustrated. Really horribly poor service. </p>