JH
Jason H

1 reviews | Active since Aug 2016

06 Aug 2016, 06:58

Out of home work for three days.

<p>I reported to Telkom that our internet services were not working (it had been going on for a day but I thought it was just a local problem) and I then reported it the next day... They said they would assign a technician and they COULD NOT EVEN GIVE A DATE that the issue would be resolved. Now three days later I phoned again and I asked about the progress of my issues, no surprise they couldn't give me one. This happens way too much and you don't get helped as you would like, but if you go into the store and want to buy something they are as helpful as possible. I am working from home based off my mobile data through CELL C. Now that bill is going to be double... So I am paying for something I am not receiving. I hope this post helps me in some way (RN18CWZ030816).</p>

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JH
Jason H's update06 Aug 2016, 09:43
Reviewer Update

Yes it is thanks to Kgosi for taking 10 minutes what the other agents are still taking four days to do.

Very happy with Kgosi and thank you to him!