Out of date infrastructure
Good Day,<br> <br> After numerous emails complaining about the bad stability of my ADSL service nothing appeared t have changed. Line still unstable and connection up and down. Unable to use as a uncapped service because the connection is useless. Why pay for such a service? The moment they try to up my connection speed above 4mb the line is completely useless. Now I see this new story of Telkom upgrading lines...everywhere else has been upgraded but our area are still on old copper lines...<br> <br> So the story of the campaign goes per MyBroadband article:<br> <br> Telkom moving ADSL users to fibre-to-the-home<br> <br> Many Telkom ADSL subscribers across the country will be migrated to fibre-to-the-home, free of charge.<br> Telkom has launched a fibre-to-the-home trial, where thousands of DSL users across South Africa will be migrated to the broadband technology free of charge.<br> <br> DSL customers within Telkom's fibre footprint will be given the opportunity to upgrade their copper-based connectivity to the more advanced fibre network.<br> <br> Will we ever be in this fibre footprint??? As at the moment I am wondering if I should just go wireless completely because of bad connection on the ADSL line...<br> <br> What next?
Thank you for making contact with us
This response serves as confirmation that your query has been received. As per the coverage map your immediate area is not covered by fibre as yet. We can suggest looking into the new integrated data SIM's available. You are able to gather further info via www.telkom.co.za. In regard to the instability mentioned, we do not see this, in fact we pick up an active internet session for 6days 09h 37m 14s. We suggest to connect your PC directly to the router instead of a WIFI connection if you utilize the router in this fashion.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. As per the coverage map your immediate area is not covered by fibre as yet. We can suggest looking into the new integrated data SIM's available. You are able to gather further info via www.telkom.co.za. In regard to the instability mentioned, we do not see this, in fact we pick up an active internet session for 6days 09h 37m 14s. We suggest to connect your PC directly to the router instead of a WIFI connection if you utilize the router in this fashion.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. As per the coverage map your immediate area is not covered by fibre as yet. We can suggest looking into the new integrated data SIM's available. You are able to gather further info via www.telkom.co.za. In regard to the instability mentioned, we do not see this, in fact we pick up an active internet session for 6days 09h 37m 14s. We suggest to connect your PC directly to the router instead of a WIFI connection if you utilize the router in this fashion.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. As per the coverage map your immediate area is not covered by fibre as yet. We can suggest looking into the new integrated data SIM's available. You are able to gather further info via www.telkom.co.za. In regard to the instability mentioned, we do not see this, in fact we pick up an active internet session for 6days 09h 37m 14s. We suggest to connect your PC directly to the router instead of a WIFI connection if you utilize the router in this fashion.
***
Regards
Keagan
Telkom Social Media Team
Stability better. Download and upload speeds questionable. Unable to get a faster line due to noise and distance from junction box. Fastest stable internet line available in my area is 4mb. Normal download rate 2.5mb and upload of 400kb. Please investigate. Thank you.
Stability better. Download and upload speeds questionable. Unable to get a faster line due to noise and distance from junction box. Fastest stable internet line available in my area is 4mb. Normal download rate 2.5mb and upload of 400kb. Please investigate. Thank you.