JK
Jacques K

1 reviews | Active since Mar 2014

12 Aug 2015, 07:54

Out of bundle even though more than 50% available

Getting an out-of-bundle for the last few days now...when i check the self service website, this was presented to me:<br> Included Telkom Mobile Data<br> GPRS: 4168 MB remaining <br> Expires on Tue Sep 01 2015<br> <br> Recurring Telkom Mobile Night Surfer Data<br> GPRS: 9937 MB remaining <br> Expires on Tue Sep 01 2015<br> <br> So how am i out of bundle?<br> <br> I also see that this is not a new thing:<br> http://hellopeter.com/telkom/complaints/8ta-unable-to-use-service-out-of-bundle-error-***

0
Replies (1)
Telkom
Telkom's reply12 Aug 2015, 08:52
Official
Hello jkammeyer,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team