JK
Jacques K
1 reviews | Active since Mar 2014
12 Aug 2015, 07:54
Out of bundle even though more than 50% available
Getting an out-of-bundle for the last few days now...when i check the self service website, this was presented to me:<br> Included Telkom Mobile Data<br> GPRS: 4168 MB remaining <br> Expires on Tue Sep 01 2015<br> <br> Recurring Telkom Mobile Night Surfer Data<br> GPRS: 9937 MB remaining <br> Expires on Tue Sep 01 2015<br> <br> So how am i out of bundle?<br> <br> I also see that this is not a new thing:<br> http://hellopeter.com/telkom/complaints/8ta-unable-to-use-service-out-of-bundle-error-***
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Replies (1)Telkom's replyOfficial
12 Aug 2015, 08:52Hello jkammeyer,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Telkom's reply12 Aug 2015, 08:52
Official
Hello jkammeyer,
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Bongani
Telkom Social Media Team
