OurBus.line still active after cancelling in 2013!

TO: Management!<br> RE:Tel no in questions: ***<br> <br> We cancelled a business line in Oct 2013! Then Dec 2013 I noticed that telkom still charged us for two months after that. I then sent an email and requested a refund. I was never contacted again or emailed with regards to this. <br> Then a month ago I called telkom again because we noticed that we were charged since Oct 2013 still!!<br> I have sent telkom about 10 emails to cancel this line again and request for a refund since 2013, because i emailed proof of cancellation to them, but still got no response out of them. <br> This morning I sat for 1hr15min holding for cancellations and just couldn't get through. <br> <br> I asked you.....what kind of service(Customer care) is this!!! <br> I am sick of sending them emails that they don't respond to and calls that never gets answered. I want management to contact me immediately with an answer on when I can receive our refund. <br> The company name in question is MLT Drives. <br> <br> GET BACK TO ME REGARDING THIS. <br> <br> Antonia Edwards<br> MLT Drives<br> *** / Cell:***<br>