AC
Anne C

1 reviews | Active since Jul 2017

06 Jul 2017, 15:53

Our Internet is still not working

<p>Kindly refer to previous review, our internet came back on the afternoon that the review was posted. Tekom payment came off as a debit order. Then the next day the internet went off again. I rep**** to Telkoms comment on the hellopeter review. No response. I phoned Telkom sales yesterday and they said that it would be working again in the next 24 hours. It's still not working so I phoned again today and they said that it's a technical issue and that even if they wanted yo help, they can't because the system is down. Now what?</p>

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Replies (2)
AC
Anne C's update10 Jul 2017, 08:59
Reviewer Update

Hi, the number that the technician gave us when the line was originally installed was ********** .

Some people have said before when we tried to call sales/technical that the number doesn't exist, however the number worked for the first month.

Regards

Anne

AC
Anne C's update13 Jul 2017, 10:16
Reviewer Update

Please help, this problem has still not been resolved. I've called twice and today I have been holding for half an hour so far waiting for feedback. This was Telkoms mistake, now we are stuck without the internet?