Our fail-over service means that you'll never be caught with your line down?

<p>The reference number is: 733CRK141216. This means I've been without service since 13/12/2016.</p> <p>I've been provided with 4 or 5 escalation numbers, but NEVER a technician to fix a strait forward line fault. </p> <p>The mean spiritedness of Telkom, over both Christmas and New Year, is astonishing and remarkable. It stands out. I rely on this line for ADSL internet connection, but this never bothered Telkom for one second.</p> <p>This stinks. </p> <p> </p> <p>I've had 4 failed service, and line(s) down, this year - each took Telkom 6 weeks to get a tehnician to repair a simple basic Telkom wear and tear problem- no rocket science involved. </p> <p> </p> <p>Yet their shiny luxurious Telkom vehicles, paid for by the taxpayer and customer, sit at the top of the road. Yesturday I saw they were there twice. </p> <p>Yet the fault was not fixed.</p> <p> </p> <p>No line, no internet connection Telkom - but you think you are justified in your (ultra-mean and) unprofessional methods. </p> <p> </p> <p>Your have had a very polite and considerate customer so far (am I the only one?) and this is your "comeback". </p> <p> </p> <p>I am asking for SERVICE, for which I've paid - over the past few decades. (Check your records). </p> <p> </p> <p>Stop wasting time (especially my time) with spurious escalation numbers - please fix the fault. </p> <p> </p> <p>Reimbur*****t for cost of cellphone calls due to the line down and the cost of internet bundles incurred due to your bungles, should be mandatory. </p> <p> </p> <p>This is absolutely URGENT. </p> <p>It has never been more urgent Telkom. </p> <p> </p> <p>Oh, and mean people suck. (Christmas and New Year - I liased extensively with you, to avoid this). </p> <p> </p> <p>#SERVICE</p>