1 reviews | Active since Dec 2009
Other Amount in my Invoice
Wednesday (04/11/2015) via Facebook, I have sent the following query, but haven't gotten feedback yet.<br> <br> Can someone explain to me why am I having R299 amount in my invoice for please.<br> I am suppose to have R699, and the amount for 2 MultiSim (R18) only, not R299 coz I've never taken no addon data bundles last months.<br> There was no way I could have taken adhoc bundles coz I still had data at the end of last month.<br> <br> It is my understanding that any amount that was due to me from previous contract that I left for upward migration of 50GB contract has been paid up, and the outstanding one should be in the existing contract.<br> <br> So, where is the R299 for.<br> If your elaboration will be going back to the previous Internet 5 Gig Promo, please be prepared to explain the past two invoice amounts in details.<br> <br> <br> Thank you.
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Be assured that we will look into your query with further investigation on the charges and provide feedback.
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Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
Be assured that we will look into your query with further investigation on the charges and provide feedback.
Your social media ***.
Regards,
Boitumelo
Telkom Social Media Team
