mM
maxine M
1 reviews | Active since May 2012
17 Feb 2015, 14:50
ORDERING LANDLINE
I went online about a month ago and completed everything for an agent to contact me so that I may order a landline (this was after hanging on for an agent for 40 MINUTES). NO RESPONSE FROM ANYONE. I went back online and repeated the entire exercise!!!! AND AGAIN NO CALL!!!! I tried to call again and held on for 30 minutes and had to put the phone down as THIS IS RIDICULOUS.<br> DOES TELKOM WANT THE BUSINESS OR NOT, IS THIS HOW YOU TREAT CUSTOMERS TRYING TO ORDER A LANDLINE???
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Telkom's replyOfficial
17 Feb 2015, 20:12Hello MAXMUL,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89991.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89991.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,
Telkom's reply17 Feb 2015, 20:12
Official
Hello MAXMUL,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89991.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89991.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Best regards,