AB
Aadil B
1 reviews | Active since Sept 2015
30 Sept 2015, 13:59
Ordered, got debited but didnt receive modem
Hi. I app**** for the R599 Uncapped LTE-A Special. A Consultant called me over 4 times to approve & finalize the deal. Telkom took my banking details. Cosultant informed me it would take 3-5 working days for my order to arrive. This was on Sep 18th 2015. My ticket no is #***. I was debited on the 23rd Sep 2015. *** Mad***. I still havent received my modem, nor did i receive a call from Telkmo stating there might be a delay with deliveries. I am now afraid that i will get debited again in Oct 2015 yet i Dont have my Sim or Modem
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Telkom's replyOfficial
30 Sept 2015, 16:26Hello Dillab1,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM150859
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM150859
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Telkom's reply30 Sept 2015, 16:26
Official
Hello Dillab1,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM150859
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM150859
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***