Ordered additional ADSL line received landline

On the 15 January I wanted to reactivate an previously used ADSL line for my son in a flat at Stellenbosch. <br> <br> Telkom informed me that I had to place a new order for an ADSL line, order # ***A or 30766-11. <br> <br> Yesterday they installed the line. It ended up being a normal landline instead of ADSL. <br> <br> In the process he still have no access to internet, being a student this is a just not acceptable and we cannot wait another 15 days!<br> <br> I have tried phoning Telkom but they send me from one the other person