ORDERED A PHONE ONLINE, NO COMMUNICATION

Hi,<br> <br> I am very upset with Telkom's service, I order a phone online last week and I haven't received any response yet. I contacted their client services on 081180 and I've been holding for more than an hour. I logged onto their website and spoke to Mighty and he informed me that it takes 5 days in order for the sales process to start. <br> <br> Today I spoke to Claudia Abdul and she gave a number to contact, she made more sense. <br> <br> But I am quite upset as to why do you guys have an online sale services but it is slower than going to a branch <br> <br> <br> I am very upset, I don't like this type of service from you guys.<br> <br> <br> Regards,<br> <br> Khaya Zikhali