HW
Hester W
1 reviews | Active since Sept 2013
10 Sept 2015, 08:30
Ordered a new extention in August No Response
Reference number given by Tashne was wrong - AI***. She promised someone from Telkom will contact me within 48 hours. What a joke, I am still waiting. Before her I went onto Telkom page twice to try and get someone to get a new extension for us. (ref: #749969) I have send may e-mails to Telkom Internet iDirect Team via RT [Email Removed] Only one response with reference number and nothing further. Telkom what must I do to get a new line, you tell me please????
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Telkom's replyOfficial
10 Sept 2015, 09:32Hello cotsprep,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM144313.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM144313.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply10 Sept 2015, 09:32
Official
Hello cotsprep,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM144313.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.
Your Social Media reference number is SM144313.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***