gM
gugu M

1 reviews | Active since Nov 2015

24 Nov 2015, 14:30

Ordered a modem and still haven't received it

Ordered a modem 31st October and my date for installation was for the 12 November. A guy came and said he will need to replace the pole first in which was done. Since then no one has come to install the modem which I ordered. What's the delay??

0
Replies (1)
Telkom
Telkom's reply24 Nov 2015, 15:47
Official
Hello Gugu Posh,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171025.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media