Order online for mobile and no delivery

Good Day<br> <br> 10th of February 2016 a representative for Telkom called me selling a product, a Huawi P8 lite for R149 per month. I did not take his name down. I asked the person to call me back afterhours which he did.<br> After a couple of calls, I gave him all my information bankdetails, house address etc etc. The call was closed where the sales person said it will take 7 - 10 days to delier the phone.<br> All my details were double checked.<br> <br> I have not received anything today is the 12th day. That is not my real problem, the problem is I gave personal details to this person calling from Telkom. I have called Telkom, Sell direct and Mobile Talk and not one of them has anything on record with my information. How is this possible?<br> <br> Please assist - I urgently need a phone and for this to be resolved.<br> <br> Thank you,<br> Eloise