1 reviews | Active since Jun 2016
Order Online - DNR
<p>Totally apauled by "Telkom Direct" stores and their attitudes ie:</p> <p>"Herm****, Cape Town Central, Tyger Valley" branches.</p> <p>I decided to opt for a way to avoid these rude, *********** bunch and follow the online route.</p> <p> </p> <p>I placed an order for a phone line installation, after completion i got a default call 10213 to follow up message.</p> <p>However it does not show as an order in "my telkom" and as we well know 30-45+min into a call if your call has not been dropped you might be as lucky as to get a representative answer.</p> <p> </p> <p>1) No follow up on order, left in the blue about the status.</p> <p>2) Got an automated response to the log of the technical error on the webpage but still no corespondence.</p> <p> </p> <p>Why is everything such a battle Telkom?</p> <p> </p>
HI Lokiz-Fenrir
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the delay.
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keagan
Telkom Social Media Team
Best regards,
HI Lokiz-Fenrir
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible. We do apologise for the delay.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
