AM
Ayrton M
1 reviews | Active since Oct 2015
07 Apr 2016, 11:12
Order of a line
So I contact Telkom on the 1st of March to order a new DSL line in my area and I'm told i should wait 21 days and my line will be installed.<br> <br> Today its the 07th OF April and i have no line, I'm stuck with an order number (***) which they can not find on their system and all I'm told is maybe the order was cancelled where as i was never notified about it.<br> <br> What bad service.!!!
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Telkom's replyOfficial
07 Apr 2016, 11:18Hello Ayrtonm,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221321
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221321
Regards
Luleka
Telkom Social Media Team
Telkom's reply07 Apr 2016, 11:18
Official
Hello Ayrtonm,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221321
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM221321
Regards
Luleka
Telkom Social Media Team