1 reviews | Active since Feb 2016
Order number: ***A. - Case ***9
Good Day,<br> I cancceled my Telkom Mix on 22/12/2015, got respond back by saying the following:<br> TOC Escalations to me<br> Show more<br> 12/22/15<br> Good day <br> Please be advised that order is issued to have the contract cancelled on the 01/01/2016 and you will receive a call from our colleague who deals with changing the number to pre-paid.<br> Order number: ***A.<br> Regards<br> Maserole Mashiloane<br> Telkom Retention Centre<br> I AM STILL WAITING FOR THEM TO CALL ME!!!<br> I emailed and called numerous times without no success whatsoever, they put me through to various people and no one can assist me. On 11 February I spoke to Ntombe which ask me to send the forms through again and she gave me the following email address and case number. NtombeM3<br> [Email Removed] Case ***9<br> Good Day Ntombe,<br> CASE: ***9<br> Can you please confirm receipt of letter.<br> Thanks<br> E.C. BROWN<br> <br> I send her the cancellation forms again, but no confirmation back from her whatsoever.<br> I called again and again and again, only to tell me that I should phone 10213 and 10210 but no success.<br> If i do not get a call back from them then I will not hesistate to contact Carte Blance.<br> <br> <br>
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
